Merchant Support

Dedicated help is here

From technical support, to training, to supply ordering, TASQ helps make maintaining your client relationships easy.

Supporting your clients after the sale is a key component of keeping them as loyal clients, but don’t let point-of-sale (POS) equipment management distract you from your primary focus: growing your business. Our Merchant Support team helps you keep your merchants satisfied by providing exceptional care and support for all their POS equipment needs.

TASQ Merchant Support Advantages

From purchasing supplies to loading a roll of paper, TASQ Technology offers service professionals to help your merchants with technical support, training and supply ordering. We can also answer any questions you have along the way.  Not sure what product would best fit your clients’ needs?  Contact us and our Help Desk will walk you through the advantages of our POS terminals and peripherals.  Whether you need help identifying a POS error, have questions about product specifications, or want to learn more about our online tools, all you have to do is ask.

Key Components

  • Customized Help Desk Support – Delivers quick and accurate check scanner support to help minimize business interruption
  • Easy Ordering – Simplified merchant ordering process includes a customized supply order desk available via a direct access toll-free number
  • Flexible Training – Merchant training whenever and wherever it is needed.  Teletrainings are held when it’s most convenient for your merchant
  • Reprogramming/Upgrade Services — TASQ Merchant Support can assist merchants with downloads of latest versions of applications or new applications due to provider changes
  • Equipment Retrieval –  TASQ sends return shipping labels to merchants to simplify the return process

We think you’ll find that TASQ Technology is the partner you’ve been looking for to meet your POS needs. We take the complexity out of payment servicing so you can focus more on solidifying your client relationships and growing your business.

Our clients prefer TASQ for the services we provide, as well as the equipment we offer. For more information about our equipment, click on a category: Countertop POS Terminals, POS Peripherals, Multilane POS Systems, Mobile POS Systems, Remote Deposit Capture, Printers and Refurbished POS Systems.

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