TASQ Technology News

What do You do When a Merchant Calls with Broken Equipment? TASQ has the Solution – Advanced Replacement Plan

Terminals fail and accidents happen.  Spills, power surges, accidental breaks, hardware malfunctions…there’s an endless list of technical difficulties that can befall a merchant’s equipment.  When hardware fails, merchants are unable to process payments and business suffers as a result.  

TASQ is your backup plan.

Advanced Replacement Plan, or ARP, is an extended warranty service that is included at the time of a qualified equipment purchase.  For one low fee, customers can add up to five years of additional protection depending on the equipment purchased and the plan selected.

What makes ARP different from other warranties? ARP is not another warranty repair service.  It is a replacement service meant to keep your merchant’s down time to a minimum.  When the hardware stops working, make one phone call to TASQ.  We will send out a like device for next day delivery fully downloaded and injected.  The merchant sends ARP Benefitsback the broken equipment with a prepaid label that comes with the new device and they’re done.

The Plans

ARP offers two care plans based on your needs:

>    Premium Care Plan – covers next day replacement of your device due to any items covered by standard manufacturer warranty and accidental damages, including drops, spills, and power surges.

>    Basic Care Plan – covers next day replacement of your device due to normal items covered by the standard manufacturer warranty.

This program protects your hardware from the beginning.  You can keep business on track with little to no disruption.  All it takes is one phone call and we take care of the rest.

Go ahead and relax.  TASQ has you covered. 

Contact your sales representative or relationship manager for details.

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